Support

  • support: (+30) 210 9331597
  • Monday to Friday: 09:30am - 05:00pm

About GreenEnergyParts.com off-grid solar systems

Welcome to our webshop!

Shipping & Delivery

Orders placed usually ship the next business day after payment has cleared and typically arrive in 5 to 7 business days. Shipping cost is 19 EUR to any country within the E.U., for the vast majority of our products (heavy or large products excluded). The exact shipping cost for your order will be displayed in your shopping cart during check out. We ship only to European Union (E.U.) countries.

Returns & Replacements

We want you to be completely satisfied when shopping with us, which is why we inspect your order carefully before shipping it to you. If a product did not meet your expectations or you are not satisfied with a purchase you may return the product for a replacement or a refund within 7 days of the receipt of your order. To return your product for a refund, replacement or exchange, just contact our Customer Service Department via our Contact Form and we will send instructions. 1) Carefully pack and send the package to us. 2) Please allow 3 business days from our receipt of your return to process your return items. 3) Total order amount will be transferred to your bank account. Important: Shipping fees are non-refundable. Shipping fees for returns are paid by the customer.

Ordering

Find the product you want to purchase and press the “Add to Cart” or "Buy Now" button. Check the accuracy of your order by choosing the item “Shopping Cart” (top-right on any page). If everything is O.K., press the “Proceed to Checkout” button. Register, or choose to checkout as a Guest without registration. Follow the simple instructions to complete your order! ALL PRICES INCLUDE GREEK V.A.T. 23%.

Payment

You will receive a email with total amount including shipping and our Bank Details for Wire/Bank Transfer. We will process your order once we have received your payment and you should receive an "Order Processed" email from us. Orders placed usually ship the next business day after payment has cleared and typically arrive in 5 to 7 business days.

Viewing Orders

You can check the current status of your order by signing into your account and viewing your Order History.

Please feel free to contact us.

GreenEnergyParts.com
Support Team